Contact
We reply to every enquiry within two business days.
Deliberately no contact form. This site runs no JavaScript, sets no cookies and loads nothing from third parties — so email it is.
General and new engagements
Useful things to include: which AWS region and roughly what monthly spend, what you are trying to achieve, and any date you are working towards. If an engagement is a poor fit we will say so rather than scope around it.
AWS Marketplace private offers
Our engagements are transactable as private offers on AWS Marketplace. To have one issued, send:
- The AWS account ID the offer should be extended to
- Which engagement, and the scope you want quoted
- Your preferred payment schedule — single payment, or installments across the engagement
- Your billing entity name and country, for the offer paperwork
Offers arrive in your AWS Marketplace console for review and acceptance. No vendor onboarding, no separate master services agreement, and the charge lands on the AWS invoice you already reconcile.
Support for an active engagement
support@suswalabs.com — monitored on business days, two-business-day response commitment.
Privacy and data requests
privacy@suswalabs.com for access, correction or erasure requests. See our privacy notice.
Entity
- Suswa Labs LLC
- A Delaware limited liability company. Engineering operations are conducted from Nairobi, Kenya.